Answers your patients
Answer your clinic's WhatsApp, always
ClaudIA answers your clinic's WhatsApp instantly, handles questions about opening hours and books sessions at any hour, in a professional tone.
Answer the phone when you can't
ClaudIA answers your clinic's calls, explains opening hours and books the session by voice. Available today for clinics in Spain.
Instagram messages, answered just the same
Instagram direct messages are answered straight away and end in a booked session, with the same calendar and the same manner as WhatsApp.
It understands your patients' voice notes and photos
ClaudIA listens to the voice notes and handles the photos your patients send on WhatsApp, with a clinic's rules: the physiotherapist looks at anything clinical.
It answers at night, at weekends and on public holidays
A good share of sessions are requested while the clinic is closed. ClaudIA answers and books at any hour with the clinic's real calendar.
Answer every patient in their own language
ClaudIA detects each patient's language and answers in theirs: English, Spanish, Portuguese, French and more, with nothing to set up.
When a person is needed, it hands over
If a patient asks to talk to someone, is upset or their case is out of the ordinary, ClaudIA steps aside and alerts the team with the reason.
Runs the calendar
Every session, with its professional and its room
The calendar knows what each physiotherapist does, how long each treatment lasts and which rooms there are. It only offers times that can genuinely be given.
Your patients book on their own, at any hour
Your own link so patients can book their session without writing or calling. You can put it on your Google Business profile or your website.
Session packs, counted automatically
ClaudIA keeps count of how many sessions are left on each pack, gives notice before they expire and doesn't let money already paid go to waste.
Time kept aside for whoever arrives in acute pain
Set aside one or more times a day for acute back pain and spasms. ClaudIA doesn't give them on a normal booking, and if nobody uses them they free up on their own.
All ten sessions, booked at once
Two sessions a week for five weeks, with the same physiotherapist and at the same time. They're created at once and moved one by one.
Pilates classes, full to the last place
Pilates, therapeutic exercise or back school: you say how many people fit and when it runs, and ClaudIA fills the places.
Morning and afternoon shifts that rotate on their own
Physiotherapists who alternate mornings and afternoons: the shifts are set up once and ClaudIA only offers each one the hours of their shift that week.
Your calendar and your Google Calendar, in sync
The sessions ClaudIA books appear in your Google Calendar, and whatever you note there is respected as busy time. Both ways.
Your treatments, with their prices and their duration
You define the clinic's treatments with their price and duration, and ClaudIA follows them to the letter when informing and booking.
Your patients change or cancel their session by message
The patient moves or cancels their session by message, without calling. The calendar updates itself and the freed time can be offered to the waiting list.
So nobody slips through
A reminder before every session
ClaudIA reminds each patient in advance and on the day of the session. Fewer sessions lost to forgetting, and a fuller calendar.
A time that frees up doesn't stay empty
When someone cancels, ClaudIA offers that time to whoever is waiting. The calendar fills itself, without anyone having to call.
It recognises every patient and their usual physiotherapist
ClaudIA greets the patient by name, offers their usual physiotherapist and speaks to them the way they prefer, never mentioning internal notes.
Wish your patients a happy birthday on the day
On their birthday, ClaudIA congratulates the patient on WhatsApp on behalf of the clinic. A simple touch that's remembered.
Bring your patients in from your phone's contacts
If you keep your patients in your phone's contacts, they're exported to a file and you choose who comes in. It's done once, in a few minutes.
Runs the clinic, not just the calendar
The whole clinic on one screen
The day's sessions, patients, team and how the month is going, on a single screen. Without opening five places or reconciling spreadsheets.
The day's payments, in order
The clinic's till, inside ClaudIA: every session, pack and insurer visit with its payment method and receipt, and the cash-up done at closing.
What you sell at reception, on the same receipt
Sell creams, kinesiology tape and ankle supports on the session receipt and keep track of stock: barcodes, deliveries, counts and low-stock alerts.
What fills your calendar, with data
Calendar, patients and income in tabs, with comparisons: which treatments are booked, which days fill up and how much each physiotherapist brings in.
Get reviews without having to ask
ClaudIA asks the patient how their care went and, if the score is high, invites them to leave a review with the link to your Google profile.
What didn't go well, to you first
If the rating is low, ClaudIA takes down the reason, sends nobody to Google and alerts you at once so you can sort it out in private.
Write to many patients without writing one by one
A change of hours, a move, a new physiotherapist. Write the message once and ClaudIA sends it on WhatsApp, spaced out.
Your team clocks in from the system itself
The team clocks in and out from the system, with a reliable record and no separate devices. For clinics in Spain.
The clinic's till, on a tablet
Counter mode is ClaudIA's till in full screen, with big buttons: charge for a session or a product in two clicks, on a tablet or a terminal.
Verifactu at the clinic: the till, ready for your accountant
In Spain, Verifactu is postponed to October 2028. ClaudIA's till already charges every session and gives your accountant the summary by VAT rate, with physiotherapy exempt.
Every morning, the day's plan on your phone
Before opening, ClaudIA sends you on WhatsApp the day's sessions and what was taken the previous day. You start knowing what's ahead.
Every call, with its summary and transcript
Every call ClaudIA answers is saved with a summary and the transcript, so you know what was said without listening to the audio. At clinics in Spain.
You stay in control
You're in charge, ClaudIA carries it out
You decide what ClaudIA says, when it stays quiet and what it never touches. You can step into any conversation at any time.
Every patient, with their history to hand
Session history, packs, private notes and access precautions, in a record that fills itself in with every session.
What ClaudIA does for your clinic, measured
Every morning, the sessions ClaudIA booked yesterday and how many were out of hours; in Reports, the time it has saved your reception.
Tell it what you want on WhatsApp and it gets done
«Move Marta to Thursday at six», typed in your alerts chat. ClaudIA shows you what it's going to do and only does it with your yes.
Your team, and who gets into the dashboard
Each physiotherapist with their treatments and absences, and dashboard access to suit: co-owner, manager, employee or read-only.
Your data is yours: download it whenever you like
The patient list and the entire calendar can be downloaded from the dashboard, without asking anyone. With the service paused, too. Every download is logged.
Informed consent, signed from the phone
Signed from the phone with a private link; the exact text they read is kept, with its fingerprint and its PDF. And before-and-after photos, on the record.
Pause ClaudIA in a conversation and reply yourself
At any time you can pause ClaudIA in a conversation, reply yourself from the dashboard or from your phone, and switch it back on whenever you like.
Behind ClaudIA there's a team of people
Human support is included in the fee: a setup assistant on day one and help from within the dashboard, with no tickets that get lost.