In a course of several sessions, forgetting one is the easiest thing in the world. And a session nobody fills can't be sold again: that half hour is gone.
ClaudIA sends a reminder as far ahead as you decide and again on the day. The patient can confirm, change or cancel by replying to the message, without calling or logging in anywhere.
If the time changes after the reminder has gone out, ClaudIA tells them: nobody is left with the old time on their phone.
How it works
- You choose how far ahead you want to remind. ClaudIA takes care of the rest.
- The patient replies to the same message to confirm, move or cancel.
- If a session is moved or cancelled after the reminder, they're told about the change.
- A cancelled series of sessions is notified ONCE, not once per session.
They reply «I can't»
The reminder goes out the day before. The patient replies that something has come up. ClaudIA offers other times that week and moves the session. The time they free up can be offered to whoever is on the waiting list.