At a physiotherapy clinic almost nobody can answer the phone: the team is at the treatment table, hands busy and door closed. Messages pile up and get answered three hours later, when whoever wrote has already called another clinic.
ClaudIA replies in seconds, politely and without rushing: it explains the treatments you've set up, says which times are genuinely free and books the session in the same conversation. It isn't a menu of options or a form: it's a normal conversation.
And the clinical side is just as clearly defined: it takes the reason in the patient's own words and leaves it for the physiotherapist, whose decision it is. Assessing pain, saying what it might be or recommending exercises or rest happens in the consultation.
How it works
- The clinic's WhatsApp is connected by scanning a QR code: no change of number and nothing new to register.
- ClaudIA answers with your clinic's real information: treatments, physiotherapists, opening hours and closing days.
- When the patient accepts a time, the session is created in the calendar straight away.
- Everything said is saved in your dashboard, organised by patient.
A Tuesday at 22:40
Someone writes asking if there are any times left on Saturday and how long a session lasts. ClaudIA answers, offers the two times still free and books one. When the team opens in the morning, the session is already in the calendar and the full conversation in the dashboard.